Many people face the problem when they try to facetime someone, but their contact card is unavailable. This article will explore why this is happening and how to fix this issue.
Why Contact Card is Not Available for FaceTime?
The main reason for this is that the person you are trying to call has either turned off facetime from settings or they have not configured facetime in the first place.
This can also happen if they have uninstalled facetime from their iPhone or have reinstalled it but didn’t activate it after installing.
To fix this, contact the person and ask them to turn on facetime or configure it.
Once they do this, you should be able to contact them via facetime, and the contact card will become available.
If they have uninstalled facetime, they need to download it from App Store and activate it after installation in order for you to contact them through facetime.
Also, they can check if they are reachable by facetime through a number or only reachable through apple id.
This can be done by going to settings-> facetime and ensuring their number has a tick mark.
If this doesn’t solve the issue, then the issue might be from your end. Try the methods given below to solve this issue.
1. Hard Reset your iPhone
Hard resetting will help you get rid of any minor software-related issues. Dont worry your apps and settings will remain the same but any glitches will be removed.
After hard resetting, your iPhone, contact the person again through facetime to see if contact card is now available.
2. Update iOS & FaceTime
If, after hard resetting, their contact card is still unavailable, try to update iOS & facetime. Updating the software will fix any bug or glitch that might be causing this issue.
To update your iPhone go to settings > General> Software update and check for updates. If an update is available, download and install the new updates.
To update facetime, go to the app store, search facetime, and if the update is available, then update facetime.
After updating your device, contact the person again through facetime to see if contact card is now available.
3. Delete the Contact Card and Add it Back
You can also try deleting the contact card and adding it back. To delete the contact card
- Go to contact, select the contact you are trying to contact, and tap on their name.
- Then tap “edit,” scroll down and click on “delete contact:
- This will delete the contact card of that person from your device.
Add the contact back into your iPhone and try to facetime them again.
4. Turn Facetime Off and then Back On
If their contact card is still unavailable, turn off facetime from your iPhone settings. To do this
- Go to settings and scroll down to facetime.
- Now turn the toggle next to facetime to the off position.
- Wait for a few moments, and then turn it back on.
Now contact them again through facetime to see if the contact card will become available or not.
In conclusion, contact card not being available for facetime is generally due to the contact having their facetime turned off or unconfigured. You can ask them to turn on facetime or configure it.
If they have uninstalled facetime, then they need to download it from App Store and activate it after installation in order for you to contact them through facetime.
If the contact card is still unavailable, try hard resetting your iPhone, updating iOS & facetime, deleting the contact card and adding it back and turning off facetime from settings, and then turning it back on.
All these steps should help you solve this issue. If their contact card still doesn’t become available after trying all these methods, contact apple.