iPhone Touch Screen Not Working [Causes with Solutions]

iPhones are considered one of the most popular smartphones in the market. However, even the most advanced technology can encounter problems, and one of the most common issues iPhone users face is the touch screen not working.

This issue can be frustrating as it can make the device unusable, affecting both personal and professional tasks.

In this article, we will discuss why your iPhone touchscreen may not work, along with the troubleshooting steps to resolve the issue. We will also explain when to seek professional help and provide tips to prevent this issue from happening in the future.

Scenarios in Which iPhone Touch Can Stop Working

There are different scenarios when an iPhone touchscreen might not work. This could be due to physical or liquid damage, a software issue, or an iPhone hardware malfunction.

Sometimes a simple restart is all it takes to fix your iphone touch, but it’s not always the case.

Let’s take a look at these different scenarios in more detail:

1. iPhone Touch Not Working While Charging

If your iPhone touch is not working while charging, there can be two potential causes:

  • If you are using a faulty or non-original charger, then this can cause your iPhone touch to either stop working entirely or feel glitchy. To fix this, you must use an original Apple charger to charge your iPhone.
  • Secondly, this problem can also occur if your battery is damaged or swollen. If your iphone touch stops working under a certain battery percentage (like 10% etc.), then this is most probably due to a battery problem, and you need to replace your battery to fix this issue.

2. After an iOS Update

If you have recently updated your iPhone iOS version and now iPhone touch doesn’t work, then this could be due to a bug in the update.

To fix this, you need to reach out to Apple customer care for help, or you can roll back to the previous iOS version using iTunes.

3. iPhone Touch Not Working After Battery Replacement

If you recently replaced your iPhone battery and now your iPhone touch doesn’t work, then this could be due to the following:

  • Your touch can stop working after battery replacement if the replaced battery is not genuine and is a third copy(not even a second) of your original battery. To fix this, you need to replace your iPhone battery with an original one.
  • The iPhone touch can also stop working if the person who changed the battery didn’t attach the LCD panel strip properly. You need to open your iPhone again and correctly connect the LCD panel strip if it is attached loosely.

4. After Restart

The first thing you should try to do when the touch is not working is to restart your iPhone.

But, if your touch stopped working after the restart, then you need to hard reset your iphone to fix this problem. If your touch still doesn’t work after a hard reset, then clean install the latest iOS version through iTunes.

5.After Heat Up

Sometimes iPhone touch can stop working after the device has been exposed to high temperatures. This can occur while playing high graphic games, using your iPhone while charging, or leaving your phone in the sun or a heated environment for a long time.

To fix this, power off your iphone and wait for it to cool down and then start your iPhone again, and your touch will start working again.

If it still doesn’t work, then the heat may have caused your iphone hardware some damage, and you need to take it to an iPhone repair shop for further assistance.

6. Touch Not Working Physical Damage

If your iPhone has taken a hard drop, it can cause your iPhone touch screen to malfunction. Furthermore, the iPhone touchscreen will also become unresponsive if the iPhone’s LCD or digitizer has been damaged.

Also, due to the drop, your iphone LCD panel strip can pop out sometimes. If you think your iPhone touchscreen is not working due to physical damage, you need to take it to an iPhone repair shop for further assistance.

7. Unresponsive Screen Protectors

An unresponsive screen protector can also cause the iPhone touch to not work properly. If your touch feels laggy or glitchy after changing your screen protector, try changing it with a different one to fix this issue.

8. After Water Damage

All newer iPhone models are splash and water resistant, but if they are kept in water for a long time, their hardware components can become damaged.

So, if your touch stopped working after water damage, try to power off your iPhone and dry it as much as possible before starting again.

Hopefully, your touch will start working as soon as the water dries from your iPhone. If it’s still not working, you must take it to an iPhone repair shop for further assistance.


In conclusion, there are various scenarios when the iPhone touch screen may not work, including physical or liquid damage, heat exposure, unresponsive screen protectors, and due to hard drops or extreme weather conditions.

While a simple restart or hard reset can sometimes fix the issue, it may require further troubleshooting or professional assistance, such as replacing a damaged battery or LCD/digitizer, etc.

You first need to identify why the iPhone touch is not working properly and then follow the above steps to fix the issue. If you cannot fix the iPhone touch problem yourself, take it to an iPhone repair shop for assistance.

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