Why iPhone Keeps Hanging Up on FaceTime Calls? [Fixed!]

Do you have an iPhone and experience problems with FaceTime calls? Your phone might suddenly hang up on the other person, or it might not connect at all.

This can be really frustrating, especially if you’re trying to have a conversation with someone important. This blog post will explain why this is happening and how to fix it!

Why Does My iPhone Keep Hanging up On Face Time?

There are several reasons why your iPhone might be hanging up FaceTime calls.

1. Poor Internet Connection 

If you’re using FaceTime over a cellular data connection, ensure you have a good signal. Poor internet connection is one of the main reasons why Facetime calls get interrupted or hung up in between.

A poor internet connection can be caused by several factors, such as a dense population in the area, a high number of active users on the network, weather conditions, physical obstructions, and technical problems with the network itself.

All these factors can lead to a slow and unstable internet connection which is not conducive for making Facetime calls.

In addition, poor internet connection can also lead to other problems, such as choppy audio and video, long delays in loading pictures and videos, and frequent disconnections.

As a result, it is important to make sure that you have a stable and strong internet connection before making a Facetime call.

2. Screen Time is Limiting Facetime App

If you have Screen Time enabled on your iPhone, it might be the reason why your phone is hanging up on FaceTime calls.

Screen Time is a feature introduced in iOS 12 that allows users to limit the time spent on their phones.

If you think that Screen Time might be the reason why your iPhone is hanging up on FaceTime calls, you can try to disable it by going to Settings > Screen Time and turning off the feature.

3. Reset Network Settings

You can reset your iPhone’s network settings if you’re still having trouble. This will restore your iPhone’s network settings to their default.

To do this,

  1. Go to Settings of your iPhone
  2. Then tap on General
  3. Next, scroll down and click on “Transfer or Reset iPhone.”
  4. On the next screen, tap on Rest and then “Reset Network Settings.”

4. Other Person’s Phone is Not Connected to the Internet

Another reason your FaceTime call might be cut off is that the other person’s phone is not connected to the internet or they lost internet connection. They might not have enough signal coverage on a cellular data connection or might be too far from the router if they’re on Wi-Fi.

5. Signout & Sign Back into Facetime

If you’re still having trouble, try signing out of FaceTime and then signing back in.

To do this,

  1. Go to Settings on your iPhone
  2. Scroll down and click on FaceTime.
  3. Next, tap on Your Apple id and select Signout.
  4. Once you sign out, tap “Use your Apple ID for FaceTime.”
  5. Then, sign in using your Apple ID.

6. Check Date & Time

One more thing to check is your iPhone’s date and time settings. If these are incorrect, it can cause problems with FaceTime and other apps.

To check these settings, go to Settings -> General -> Date & Time. Ensure that the “Set Automatically” option is turned on under time and date.

7. Check for Facetime App Updates

If you are still facing this problem, there might be a problem with your actual FaceTime app.

To fix this, close the App and open it again. If that doesn’t work, Make sure you have the latest version of the App installed by opening the App Store and tapping “Updates.”

8. Restart Your iPhone

If neither of these solutions doesn’t help, try restarting your iPhone. This can often fix minor software glitches that may be causing the problem.

To restart your iPhone, hold down the power button until the “slide to power off” option appears.

Then, slide your finger across the screen to turn off your phone. Once it’s off, press and hold the power button again until you see the Apple logo.

Why Does Face Time Keep Hanging after a Specific Time?

A lot of people are stating that their Facetime calls automatically hangs up after a certain amount of time.

Some say their facetime call hangs up after 20 sec, while others say after 2 hours or 4 hours.

This issue is frustrating, and if none of the solutions above works, then it is due to screen time limiting Facetime usage. To check if your facetime app is being limited by screentime,

  1. Go to settings and click on screen time.
  2. Next, tap on app limit, and a list of apps that are being limited by screen time will display.
  3. Check if the Facetime app is on that list. If it is, then Tap on Facetime and click on delete limit.
  4. If it’s not on the list, then contact apple support for the solution to this issue.


So, in conclusion, if your phone keeps hanging up on FaceTime calls, it could be due to poor internet connection, Screen Time, incorrect date and time settings, or a problem with the FaceTime app itself.

If you’ve tried all the solutions above and are still having trouble, you can contact Apple support for further assistance. Thanks for reading! If you have any other questions, feel free to comment below.

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