What Does Cancelled Call Mean on iPhone & How to Fix Them?

Were you trying to call someone, but the call gets “Cancelled?” If so, you may be wondering what this means. A canceled call doesn’t necessarily mean that the call was disconnected or something went wrong.

There are several other reasons why a call may show up as canceled on your iPhone. This article will explore what canceled calls mean on iPhones and what you can do to troubleshoot them.

What Does Cancelled Call Means On iPhone?

A canceled call on an iPhone refers to a call that was initiated but was not successfully connected. This can happen due to various reasons, such as the caller ending the call before the receiver answers, network connectivity issues, or the receiver declining the incoming call. Essentially, it’s a call that was started but was terminated before any communication could occur.

A canceled call can also happen when your network’s signal strength is too low and it cannot sustain the connection between your iPhone and the other phone you’re trying to reach. This generally happens when you’re in a place with very poor network coverage.

So, a canceled call on your iPhone simply means that the phone couldn’t connect the call.

If you see that you have a lot of canceled calls, it might be an indication that you need to find a new place to make calls from or contact your carrier to solve this problem if you are sure that the receiver is not declining your calls.

Why is Your Call Getting Cancelled?

Here are some scenarios when a call will be considered “canceled” and will show up as a canceled call on your iphone:

  1. Caller Ends Before Connection: The person making the call might hang up or end the call before the recipient answers.
  2. Declined by Receiver: The recipient might see the incoming call but choose to decline it, resulting in a missed call on their end and a canceled call on the caller’s end.
  3. Network Issues: Sometimes, the call does not go through due to poor network connectivity or other technical reasons.
  4. Technical Glitches: Software issues or glitches on the caller’s or recipient’s device can lead to the call being canceled.
  5. Insufficient Balance or Credit: A low or insufficient prepaid balance is also one of the reasons for the canceled calls. If you have insufficient balance in your prepaid account to make a call, then the call will be terminated, and you will see a canceled call message. So, If you have a low or no balance, you will have to recharge your account, and then you will be able to make a call again.
  6. The phone is in ‘Do Not Disturb’ Mode: Some smartphones have a ‘Do Not Disturb’ feature, which, when activated, can prevent incoming calls from getting through and showing up as canceled calls in your call log.
  7. International Calling: This can happen if you have a poor signal or if you are trying to make an international call with a carrier that doesn’t support it.
  8. Call Waiting: If the receiver is on another call and has not enabled call waiting on their phone, then the call will also show up as a canceled call on your call log.
  9. Network Congestion: High traffic on a particular network, especially during peak times, might result in calls getting dropped or not going through.
  10. Routing Issues: Sometimes, there might be issues in the route a call takes through the network, leading to cancellations. This could be due to technical faults or misconfigurations in the telecom infrastructure.
  11. Battery Died: If the battery of the receiver’s phone is dead, it will result in a canceled call.
  12. Phone Overheating: In rare instances, if a phone is overheating, it might shut down or disrupt ongoing activities, including calls.

Always remember that call disruptions or cancellations can stem from a combination of these factors, and sometimes, pinpointing the exact cause might be challenging.

How Can You Fix Cancelled Calls on Your iPhone?

If you are having trouble with canceled calls on your iPhone, try the solutions below.

1. What You Can Do on Your End

  1. Check your iPhone’s signal strength. If you’re in an area with poor signals, try moving to a different location.
  2. Ensure you are not accidentally canceling the call before the receiver picks it.
  3. Finally, You can also try restoring or updating your iPhone’s network settings. It’s possible that some issues could arise because of outdated information. To reset network settings, go to Settings >> General >> Reset and then select “Reset Network Settings.” This will reset any custom network settings you have set up and hopefully will fix the issue.

If you have fixed these issues and your call is still showing up as canceled, the issue might be from the receiver’s end. A good way to check this is to call someone else, and if the call goes through, then the problem is from this specific receiver only.

2. What Must Be Done from The Receiver End

  1. The receiver must be in a place with a good signal reception.
  2. Ensure their phone is not on do not disturb or airplane mode.
  3. If the receiver is straight up declining your calls, then you cannot do anything.

You can contact Apple Support or your carrier for help if you are still having trouble. They may be able to troubleshoot the issue or offer additional suggestions.

Does a Canceled Call Go Through on an iPhone?

No, if a call is canceled on your iPhone, it will not go through. This is because the call never actually connected in the first place.

If you are trying to reach someone and keep getting canceled calls, their phone is likely turned off or out of service, or they may be declining your calls on purpose. Ensure the problem is not from your end by following the above-explained steps.

Does a Canceled Call Mean You Have Been Blocked?

A canceled call does not necessarily mean that you have been blocked. If you think you have been blocked, there are a few ways to check. First, try calling the person from a different number.

If they don’t answer or you get a message saying the call cannot be completed as dialed, then they may have blocked your number.

You can also try contacting the person through another method, such as a text message, to see if they respond. If you don’t hear back from them, then it’s possible that you have been blocked.

Does Cancelled Call Mean the Receiver Declined the Call?

Yes, but it is one of the several reasons for canceled calls. Other Reasons include

  1. Caller Ends the Call: If you, as the caller, end the call before the receiver picks up, it may show as “canceled” on your phone.
  2. Network Issues: Connectivity problems or other network-related issues that prevent the call from connecting might result in a “canceled” status.
  3. Short Ring Duration: If the call isn’t allowed to ring for an extended period and is ended quickly, it can show as “canceled,” even if the receiver did not have ample time to decline or accept the call.

Can Cancelled Calls Show up As Missed Calls?

No, if a call is canceled, it will not show up as a missed call. However, It will show up as a canceled call in your call log.

This is because the call never actually connected in the first place. You can easily identify missed calls as they will be highlighted in red in your call log.

Canceled calls and missed calls are two different things.

A canceled call is one that was never connected, while a missed call is one where the other person tried to call you, but you didn’t answer.

Does a Cancelled Call Ring Before it Ends?

Whether a “cancelled call” rings before it ends depends on the timing of the cancellation relative to the call initiation:

  • Immediate Cancellation: If you dial a number and immediately hang up (within a split second or so), the call may never go through, and the recipient’s phone doesn’t ring.
  • Short Delay Before Cancellation: If you wait even for a few seconds after initiating the call and then cancel, the recipient’s phone will ring in this case.
  • Network Latency: Sometimes, there might be a slight delay due to network latency. Even if you hang up quickly, the recipient’s phone might ring once or briefly.

In short, whether a canceled call rings on the other end largely depends on how quickly the cancellation occurs after the call is initiated. If there’s any significant delay, the recipient’s phone will likely ring at least once before the call ends.

FAQs – Frequently Asked Questions

What Does it Mean When Someone Doesn’t Answer Their Phone, and it says “Cancelled” on The Caller ID?

This generally means that the person has declined your call. It may also mean they are talking on another phone call and do not have call waiting enabled, or the call was dropped before it began ringing.

What Does “Cancelled Call” in My Recent Calls List Mean?

If you’ve seen the term “canceled call” in your recent calls list, it means that the call was canceled before it connected.

What is the Difference Between a “Missed Call” and A “Cancelled Call”?

A canceled call happens when your call gets terminated due to signal issues, the receiver declining your call, insufficient credit, etc. A missed call is when the other person does not answer your call. This goes on your missed calls list.


So, in conclusion, a canceled call means that the call didn’t go through for one of the reasons mentioned above.

However, if you’re having trouble making or receiving calls on a regular basis. In that case, it may be time to contact your carrier or take your iPhone to an authorized Apple service provider for further troubleshooting.

Thanks for reading, and we hope this article was helpful! If you have any questions or comments, please leave them below!

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